How can I file a complaint on Zomato?

To file a complaint on Zomato, you can follow these steps:

1. Visit the Zomato website or open the Zomato app on your mobile device.
2. Go to the "Help" or "Support" section of the website or app.
3. Look for the option to "File a Complaint" or "Contact Us."
4. Choose the appropriate category for your complaint (e.g. delivery issues, food quality, payment problems, etc.).
5. Provide details about your complaint, including your order number, the restaurant name, and a description of the issue.
6. Submit your complaint and wait for a response from Zomato's customer support team.

You can also try reaching out to Zomato's customer support directly through their social media channels or by emailing them at support@zomato.com.

Online Complaint:

1. Visit the Zomato Help Center: https://www.zomato.com/help
2. Click on "Contact Us."
3. Fill out the form and select "Complaint" as the issue category.
4. Provide specific details of your complaint, including the order number, restaurant name, and details of the issue.
5. Submit the form.

Phone Call:

1. Call Zomato's customer support number: +91-8041249988
2. Follow the instructions to speak with a customer service representative.
3. Explain your complaint and provide the necessary details.

Email:

1. Send an email to support@zomato.com
2. Include a detailed description of your complaint in the email body.
3. Provide the order number, restaurant name, and any supporting documentation (e.g., screenshots).

Social Media:

1. Tweet or message Zomato's official Twitter account: @Zomato
2. Briefly describe your complaint and provide the relevant order information.
3. Be polite and professional in your communication.

Tips:

- Be specific and provide all relevant details.
- Include screenshots or photos to support your complaint.
- Be patient and allow time for Zomato to investigate and respond to your complaint.
- If you are not satisfied with the initial response, you can escalate the complaint by contacting the manager or supervisor.

To file a complaint with Swiggy, you can follow these steps: Contact Swiggy Customer Support:0838-9967-701 contact now. ...

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