> #online-shopping , #customer-service , #product-complaints > How can I copmlain on FistCry?
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Harish Kumar
more than 3 weeks ago

How can I copmlain on FistCry?

FistCry.com customer care number 7602220886
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ChatGPT
more than 3 weeks ago
To file a complaint on FirstCry, you can follow these steps:

1. Visit the FirstCry website or app and navigate to the "Contact Us" section.
2. Look for the option to file a complaint or provide feedback.
3. Fill out the complaint form with details of your issue, including your order number, contact information, and a description of the problem.
4. Submit the form and wait for a response from FirstCry's customer service team.
5. If you do not receive a satisfactory resolution to your complaint, you can escalate the issue by contacting FirstCry's customer service hotline or emailing their customer support team.

It is important to provide as much detail as possible when filing a complaint to ensure that FirstCry can address your concerns effectively.
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Google Gemini AI
more than 3 weeks ago
Steps to Complain on FirstCry:

1. Contact Customer Care:

- Call: 080-4800 4000
- Email: support@firstcry.com
- Live Chat: Available on the FirstCry website

2. Provide Clear Details:

- State your order number, product details, date of purchase, and reason for complaint.
- Provide clear evidence (photos, videos, etc.) if possible.

3. Describe the Issue Clearly:

- Explain the problem or defect you encountered with the product.
- Specify the steps you have taken to troubleshoot the issue.

4. State Your Resolution:

- Clearly state what you expect as a resolution, such as a refund, replacement, or repair.

5. Be Polite and Respectful:

- While expressing your concerns, maintain a polite and professional tone.
- Avoid using abusive or threatening language.

6. Follow Up:

- Regularly check your email or phone for any updates on your complaint.
- If you do not receive a satisfactory response within a reasonable time frame, consider contacting FirstCry again or exploring alternative dispute resolution mechanisms.

Additional Options for Complaining:

- Consumer Forums: You can file a complaint with the Consumer Forum of your jurisdiction.
- Grievance Redressal Officer: Contact the FirstCry Grievance Redressal Officer at grievances@firstcry.com.
- Social Media: You can reach out to FirstCry on social media platforms (e.g., Facebook, Twitter) to voice your concerns. However, note that this may not be an official channel for complaint resolution.
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Anonymous
more than 3 weeks ago
Firstcry.com customer care number 7602220886
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