How can I complain on Myntra?

To file a complaint on Myntra, you can follow these steps:

1. Visit the Myntra website or open the Myntra app on your mobile device.

2. Go to the "Help Center" section on the website or app.

3. Look for the option to "Contact Us" or "Customer Support".

4. Choose the appropriate category for your complaint (e.g. order related issue, product quality, delivery problem, etc.).

5. Fill out the complaint form with details of your issue, including your order number, contact information, and a description of the problem.

6. Submit the form and wait for a response from Myntra's customer support team.

If you are not satisfied with the resolution provided by Myntra's customer support team, you can escalate your complaint by requesting to speak with a supervisor or manager. You can also consider reaching out to Myntra's social media channels or filing a complaint with consumer protection agencies.

1. Call Customer Care:

- Dial Myntra's customer care number: 080-61561999
- State your complaint and provide necessary details.

2. Email Customer Support:

- Write an email to [email protected]
- Include the following information:
- Your order number
- Product details
- Reason for complaint
- Supporting documents (if any)

3. Raise a Ticket on the Myntra App:

- Open the Myntra app and navigate to "My Account"
- Tap on "Help" and select "Raise a Ticket"
- Choose the relevant category and subcategory
- Describe your issue and provide all necessary details
- Submit the ticket

4. Social Media:

- Tweet your complaint to @Myntra on Twitter
- Post your complaint on Myntra's Facebook page

5. Live Chat:

- Go to Myntra's website: https://www.myntra.com/
- Click on "Help" and select "Live Chat"
- State your complaint and provide the necessary details

Tips for Complaining Effectively:

- Be clear and concise: State your complaint in a clear and concise manner.
- Provide details: Include the order number, product details, and any other relevant information.
- Be specific: Explain the specific issue you are facing with the product or service.
- Provide evidence: If possible, provide supporting documents such as photos or screenshots.
- Be polite and respectful: Even though you are complaining, be polite and respectful of the customer service representative.
- Follow up: If you don't receive a timely response, follow up with the customer care team.

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