External Factors:
- Physical environment: Noise, lighting, temperature, seating arrangement
- Distractions: People talking, visual stimuli, movement
- Time of day: Some people may have better listening abilities at certain times
- Communication channel: Phone call, video conference, email, face-to-face
- Medium: Audio quality, clarity of speech
Internal Factors:
- Cognitive abilities: Attention span, memory, comprehension skills
- Emotions: Anxiety, stress, anger, excitement
- Attitudes: Preconceptions, biases, prejudices
- Physiological factors: Hearing loss, fatigue, illness
- Cultural and linguistic differences: Language proficiency, cultural norms
Interpersonal Factors:
- Speaker-listener relationship: Trust, rapport, familiarity
- Communication style: Verbal, nonverbal, pacing, tone of voice
- Listening purpose: Information gathering, comprehension, problem-solving
- Social context: Group dynamics, power imbalances, social status
Other Factors:
- Organization culture: Expectations, values, communication norms
- Technology: Use of communication devices, software, and applications
- Personal context: Life experiences, background, personal goals
- Learning style: Some individuals may have better listening skills when using visual aids or hands-on experiences