Explain the base technology, Customer and business environment add references?

Base technology refers to the underlying infrastructure and systems that support a business's operations and processes. This can include hardware, software, networks, and other technological components that enable a company to function effectively.

The customer environment refers to the external factors and conditions that impact how customers interact with a business. This can include demographics, market trends, consumer behavior, and other factors that influence customer preferences and purchasing decisions.

The business environment encompasses the internal and external factors that affect a company's operations and performance. This can include industry trends, regulatory requirements, competitive pressures, and other factors that impact a business's ability to succeed.

References:
1. Laudon, K. C., & Laudon, J. P. (2016). Management information systems: managing the digital firm. Pearson.
2. Turban, E., & Volonino, L. (2017). Information technology for management: On-demand strategies for performance, growth, and sustainability. John Wiley & Sons.
3. Porter, M. E. (2008). The five competitive forces that shape strategy. Harvard Business Review, 86(1), 78-93.