Examples of bad telephone manners are:

1. Interrupting the person speaking on the other end
2. Speaking loudly or yelling into the phone
3. Using inappropriate language or tone
4. Not listening attentively to the person on the other end
5. Hanging up abruptly without saying goodbye
6. Being rude or disrespectful
7. Talking over the person on the other end
8. Not identifying yourself when answering the phone
9. Keeping the person on hold for an extended period of time without checking in
10. Not returning phone calls in a timely manner.

- Not identifying yourself or your company.
- Speaking too loudly or softly.
- Interrupting the other person.
- Talking too fast or too slowly.
- Using slang or jargon.
- Being rude or disrespectful.
- Not being prepared for the conversation.
- Not following up on what was discussed.