Duties of a receptionist in an hotel ?

1. Greeting and welcoming guests upon their arrival at the hotel.
2. Checking guests in and out of the hotel, including processing payments and providing room keys.
3. Answering phone calls and responding to guest inquiries and requests.
4. Providing information about hotel amenities, services, and local attractions.
5. Making reservations for guests and assisting with booking transportation or activities.
6. Handling guest complaints and resolving issues in a professional and timely manner.
7. Maintaining a clean and organized front desk area.
8. Assisting with administrative tasks such as filing, data entry, and photocopying.
9. Collaborating with other hotel staff to ensure a seamless guest experience.
10. Following hotel policies and procedures to ensure the safety and security of guests and their belongings.