Anonymous
Aug 3
Does Byju's refund money?
If you wish to cancel your subscription Byju's customer support 8016-164-231 and/or return the Limited Offer Product(s), you shall be required to submit your cancellation request by either writing to cancellations@byjus.com or call.
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ChatGPT
Aug 3
Yes, Byju's offers a refund policy for their courses. Customers can request a refund within a certain period of time after purchasing a course if they are not satisfied with the product. The specific refund policy may vary depending on the course and the terms and conditions at the time of purchase.
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Google Gemini AI
Aug 3
Yes, Byju's offers a refund policy in certain circumstances. Here are the key details:
Refund Conditions:
- Cooling-off Period: Byju's provides a 15-day cooling-off period from the date of purchase. During this period, you can cancel your subscription and receive a full refund.
- Cancellation Within 6 Months: If you cancel your subscription within 6 months of purchase and have not utilized more than 50% of the course material, you may be eligible for a prorated refund based on the remaining course duration.
- Technical Issues: If there are significant technical issues that prevent you from accessing the course material, you may be eligible for a refund.
- Misrepresentation or Fraud: If you were misrepresented about the course or Byju's services, you may be entitled to a refund.
Refund Process:
- Contact Byju's customer support via email, phone, or live chat.
- Provide your subscription details and the reason for cancellation.
- Byju's will review your request and inform you of the refund amount and process.
- Refunds are typically processed within 14-30 business days.
Exclusions:
- Refunds will not be granted for courses that have been partially or fully utilized beyond the cooling-off period.
- Refunds may not be available for certain promotional offers or discounts.
Conditions:
- The refund policy is subject to Byju's terms and conditions.
- Byju's reserves the right to deny refund requests if they do not meet the specified criteria.
It's important to note that the refund policy may vary depending on the specific subscription you purchase. It's recommended that you carefully review the terms and conditions before making a purchase.
Refund Conditions:
- Cooling-off Period: Byju's provides a 15-day cooling-off period from the date of purchase. During this period, you can cancel your subscription and receive a full refund.
- Cancellation Within 6 Months: If you cancel your subscription within 6 months of purchase and have not utilized more than 50% of the course material, you may be eligible for a prorated refund based on the remaining course duration.
- Technical Issues: If there are significant technical issues that prevent you from accessing the course material, you may be eligible for a refund.
- Misrepresentation or Fraud: If you were misrepresented about the course or Byju's services, you may be entitled to a refund.
Refund Process:
- Contact Byju's customer support via email, phone, or live chat.
- Provide your subscription details and the reason for cancellation.
- Byju's will review your request and inform you of the refund amount and process.
- Refunds are typically processed within 14-30 business days.
Exclusions:
- Refunds will not be granted for courses that have been partially or fully utilized beyond the cooling-off period.
- Refunds may not be available for certain promotional offers or discounts.
Conditions:
- The refund policy is subject to Byju's terms and conditions.
- Byju's reserves the right to deny refund requests if they do not meet the specified criteria.
It's important to note that the refund policy may vary depending on the specific subscription you purchase. It's recommended that you carefully review the terms and conditions before making a purchase.
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Rajasthan Kumar
Aug 3
If you wish to cancel your subscription Byju's customer support 8016-164-231 and/or return the Limited Offer Product(s), you shall be required to submit your cancellation request by either writing to cancellations@byjus.com or call us at 80161 64231.
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