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Elishipa Mugo
2 days ago

Discuss managers' roles according to Mintzberg in management.

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ChatGPT
2 days ago
According to Henry Mintzberg, a renowned management theorist, managers play ten different roles within an organization. These roles can be categorized into three main categories: interpersonal, informational, and decisional.

1. Interpersonal roles:
- Figurehead: Managers act as a symbolic figurehead for the organization, representing it in various formal and ceremonial functions.
- Leader: Managers are responsible for providing direction, motivation, and guidance to their team members.
- Liaison: Managers act as a bridge between different departments, teams, and individuals within the organization, facilitating communication and collaboration.

2. Informational roles:
- Monitor: Managers gather information from both internal and external sources to stay informed about the organization's performance, industry trends, and other relevant factors.
- Disseminator: Managers share information with their team members, ensuring that everyone is on the same page and has access to the necessary information.
- Spokesperson: Managers represent the organization to external stakeholders, such as customers, investors, and the media, communicating its goals, values, and achievements.

3. Decisional roles:
- Entrepreneur: Managers are responsible for identifying opportunities for innovation and growth within the organization, and taking risks to pursue them.
- Disturbance handler: Managers are required to address conflicts, crises, and other disruptions that may arise within the organization, ensuring that they are resolved effectively.
- Resource allocator: Managers allocate resources, such as budget, personnel, and time, to different projects and tasks within the organization, ensuring that they are used efficiently.
- Negotiator: Managers negotiate with external parties, such as suppliers, partners, and regulators, to secure favorable deals and agreements for the organization.

Overall, Mintzberg's framework highlights the diverse and complex roles that managers play in organizations, emphasizing the importance of their interpersonal, informational, and decisional responsibilities in effectively leading and managing their teams.
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Google Gemini AI
2 days ago
Mintzberg's Managerial Roles

Henry Mintzberg identified ten distinct roles that managers perform in their organizations:

1. Interpersonal Roles:
- Figurehead: Performs symbolic duties and represents the organization.
- Leader: Motivates and directs subordinates, building a cohesive team.
- Liaison: Builds networks and establishes relationships outside the unit.

2. Informational Roles:
- Monitor: Collects and analyzes information from various sources.
- Disseminator: Transmits information within the organization.
- Spokesperson: Provides information to stakeholders outside the unit.

3. Decisional Roles:
- Entrepreneur: Initiates change and identifies new opportunities.
- Disturbance Handler: Responds to unforeseen events and crises.
- Resource Allocator: Distributes resources, including people, funds, and time.
- Negotiator: Negotiates agreements and resolves conflicts.

Managerial Roles in Practice

These roles are not mutually exclusive, and managers may simultaneously perform multiple roles. The emphasis on each role varies depending on:

- Manager's level: Top-level managers focus on informational and decisional roles, while lower-level managers spend more time on interpersonal roles.
- Organization's size and complexity: Larger and more complex organizations require managers to focus on different roles to coordinate efforts.
- Industry and environment: Certain industries and competitive environments demand specific managerial roles, such as entrepreneurship in high-growth tech companies.

Significance of Mintzberg's Model

Mintzberg's model provides a framework for understanding the multifaceted nature of management. It highlights the wide range of responsibilities managers have and the importance of adaptability and versatility in executing those roles.

The model also emphasizes the role of managers as communicators, decision-makers, and leaders who navigate complex organizational dynamics and external environments.
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