Develop a room steward job description as an executive housekeeper?

Job Title: Room Steward

Reports to: Executive Housekeeper

Job Summary:
The Room Steward is responsible for maintaining the cleanliness and organization of guest rooms and public areas within the hotel. They work closely with the housekeeping team to ensure that all rooms are cleaned and prepared for guests in a timely and efficient manner.

Duties and Responsibilities:
- Clean and sanitize guest rooms according to hotel standards
- Change bed linens, make beds, and replace towels and amenities
- Dust and polish furniture, vacuum carpets, and clean windows and mirrors
- Restock supplies such as toiletries, towels, and linens
- Report any maintenance issues or damages to the Executive Housekeeper
- Assist with laundry duties as needed
- Maintain a friendly and professional demeanor when interacting with guests
- Follow all safety and sanitation procedures to ensure a clean and safe environment for guests and staff
- Assist with special cleaning projects as assigned by the Executive Housekeeper

Qualifications:
- High school diploma or equivalent
- Previous housekeeping experience preferred
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
- Ability to lift and carry heavy objects and stand for long periods of time
- Knowledge of cleaning products and techniques

Physical Requirements:
- Ability to lift and carry up to 50 pounds
- Ability to stand, walk, and bend for extended periods of time
- Ability to work in a fast-paced environment

This job description is intended to convey information essential to understanding the scope of the Room Steward position and it is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Room Steward Job Description

Reporting Manager: Executive Housekeeper

Summary:

The Room Steward is responsible for maintaining the cleanliness, orderliness, and overall presentation of guest rooms, ensuring they meet the highest standards of hygiene and hospitality.

Duties and Responsibilities:

- Clean and sanitize all guest room surfaces, including floors, walls, furniture, fixtures, and bedding
- Vacuum or sweep carpets and rugs thoroughly
- Empty wastebaskets and clean ashtrays
- Replenish toiletries and other guestroom amenities
- Make beds professionally, ensuring linens are wrinkle-free and tucked in neatly
- Clean and disinfect bathrooms, including toilets, showers, and sinks
- Inspect rooms regularly for any maintenance issues or damages
- Report any concerns or issues to the Executive Housekeeper promptly
- Follow all established cleaning protocols and standards
- Adhere to safety regulations and wear appropriate protective gear
- Assist with additional tasks as assigned by the Executive Housekeeper

Qualifications:

- High school diploma or equivalent
- Minimum of 1 year of experience in hotel housekeeping
- Excellent attention to detail and a keen eye for cleanliness
- Strong work ethic and a commitment to providing exceptional customer service
- Ability to work independently and prioritize tasks effectively
- Physical stamina to perform rigorous cleaning tasks
- Excellent communication and interpersonal skills

Additional Desired Qualities:

- Knowledge of green cleaning practices
- Experience in using commercial cleaning equipment
- Ability to work in a fast-paced and demanding environment
- Proven ability to maintain a positive attitude and a professional demeanor
- Willingness to go the extra mile to exceed guest expectations