Design an after- sales questionnaire for this domestic appliance (effie)? ?

Thank you for purchasing Effie, the revolutionary domestic appliance that streamlines your laundry routine. We value your feedback and would appreciate it if you could take a few minutes to complete this after-sales questionnaire. Your input will help us improve our product and service.

1. How satisfied are you with the performance of Effie in terms of efficiency and effectiveness in ironing and drying your clothes?

2. Did Effie meet your expectations in terms of ease of use and convenience?

3. How would you rate the overall quality and durability of Effie?

4. Were you satisfied with the customer service and support provided by our team during the purchase and installation process?

5. Have you encountered any issues or problems with Effie? If so, please describe them in detail.

6. Would you recommend Effie to your friends and family? Why or why not?

7. Is there anything else you would like to share about your experience with Effie or any suggestions for improvement?

Thank you for taking the time to complete this questionnaire. Your feedback is valuable to us.

Effie After-Sales Questionnaire

Section 1: Product Information

- Product Model Number:
- Date of Purchase:
- Place of Purchase:

Section 2: Purchase Experience

- How did you hear about Effie appliances?
- What were your key factors in purchasing Effie?
- How satisfied are you with the overall purchasing process? (1-5, 1 being very dissatisfied and 5 being very satisfied)

Section 3: Product Performance

- How satisfied are you with the overall performance of your Effie appliance? (1-5)
- Please rate the following features:
- Efficiency (energy consumption)
- Functionality (ease of use)
- Durability (reliability)
- Features and capabilities

Section 4: Customer Service

- Have you contacted Effie customer service before?
- If so, how would you rate your experience? (1-5)
- How well did customer service resolve your issue? (1-5)
- Were you satisfied with the response time? (1-5)

Section 5: Recommendations

- Would you recommend Effie appliances to others?
- Why or why not?
- What improvements could Effie make to its products or services?

Section 6: Additional Comments

- Please provide any additional feedback or suggestions you may have.

Thank you for taking the time to complete this questionnaire. Your feedback is valuable in helping us improve our products and services.