Define service delivery in your own words?

Service delivery refers to the process of providing a service to a customer or client in a timely and efficient manner. It involves all the steps and interactions involved in delivering a service, from initial contact with the customer to the completion of the service. This includes communication, scheduling, execution, and follow-up to ensure that the customer's needs are met and their expectations are exceeded. Service delivery is essential for building and maintaining customer satisfaction and loyalty.

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