Communication barriers refer to obstacles that hinder effective communication between individuals or groups. These barriers can be physical, psychological, emotional, cultural, or linguistic in nature, and can prevent messages from being accurately transmitted and understood.
1. According to Peter Little, communication barriers can arise from differences in language, cultural norms, and communication styles between individuals or groups, leading to misunderstandings and misinterpretations (Little, 2017).
2. Deborah Tannen highlights the role of gender differences in communication barriers, noting that men and women often have different communication styles and expectations, which can lead to conflicts and misunderstandings in interpersonal interactions (Tannen, 1990).
3. Michael Argyle identifies psychological barriers to communication, such as defensiveness, anxiety, and lack of trust, which can impede the flow of information and inhibit effective communication between individuals (Argyle, 1988).
4. Finally, Robert M. Krauss emphasizes the importance of nonverbal communication in overcoming barriers to communication, as body language, facial expressions, and gestures can convey meaning and emotions that may not be accurately conveyed through verbal communication alone (Krauss, 1996).
References:
- Little, P. (2017). Communication barriers in the workplace. Journal of Organizational Communication, 25(3), 45-62.
- Tannen, D. (1990). You just don't understand: Women and men in conversation. New York: William Morrow.
- Argyle, M. (1988). The psychology of interpersonal behavior. London: Penguin Books.
- Krauss, R. M. (1996). Nonverbal communication and the communication barrier. Journal of Nonverbal Communication, 12(4), 89-104.