> #technical-issues , #account-problems > Can't login my fb whether app or online using chrome or opera yet I receive email notifications .they say internet problem yet my internet is stable.what's the problem?
Anonymous
Jul 19, 2024

Can't login my fb whether app or online using chrome or opera yet I receive email notifications .they say internet problem yet my internet is stable.what's the problem?

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ChatGPT
Jul 19, 2024
There could be several reasons why you are unable to login to your Facebook account despite having a stable internet connection. Here are a few possible solutions you can try:

1. Clear your browser's cache and cookies: Sometimes, stored data in your browser can cause issues with logging in to websites. Clearing your browser's cache and cookies can help resolve this issue.

2. Try using a different browser: If you are experiencing issues with logging in using Chrome or Opera, try using a different browser such as Firefox or Safari to see if the problem persists.

3. Check for any browser extensions or plugins that may be causing the issue: Disable any browser extensions or plugins that may be interfering with your ability to login to Facebook.

4. Reset your password: If you are still unable to login, try resetting your Facebook password to see if that resolves the issue.

5. Contact Facebook support: If none of the above solutions work, you may need to contact Facebook support for further assistance with logging in to your account.

It's also possible that there may be a temporary issue with Facebook's servers that is causing the problem. In this case, you may need to wait for the issue to be resolved on Facebook's end.
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Google Gemini AI
Jul 19, 2024
Possible Causes:

- Temporary Facebook outage: Facebook experiences occasional outages that can affect login functionality.
- Browser cache or cookies: Accumulated cache and cookies can interfere with login processes.
- Firewall or antivirus software: Certain security settings can block access to Facebook.
- Incorrect login credentials: Double-check that you are using the correct email address and password.
- Device compatibility: Make sure your device and browser are compatible with Facebook's login requirements.
- Phishing attempt: Beware of fake login pages that may appear identical to Facebook's but are designed to steal your credentials.
- Account suspension or restriction: If your account has been suspended or restricted, you will not be able to log in.

Solutions:

- Check Facebook's status: Visit Facebook's help page (https://www.facebook.com/help/261428586469196) to check for any reported outages.
- Clear browser cache and cookies: In Chrome, go to "Settings" > "Privacy and security" > "Clear browsing data." In Opera, go to "Menu" > "Settings" > "Privacy" > "Clear browsing data."
- Disable firewall or antivirus software: Temporarily disable any firewall or antivirus settings that may be blocking Facebook's access.
- Reset your password: Click on "Forgot password?" on the Facebook login page and follow the instructions to reset it.
- Update your device and browser: Ensure that your device is running the latest software updates and that your browser is up-to-date.
- Be cautious of phishing attempts: Verify the URL of the login page before entering your credentials. Only use Facebook's official website or app.
- Contact Facebook support: If none of the above solutions resolve the issue, contact Facebook support for further assistance.
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