Anonymous
Mar 13
Business communications ?
Multiple Choice Questions (10 Marks)
1. Which of the following is NOT a component of the communication process?
- A) Sender
- B) Message
- C) Noise
- D) Color
2. What is the primary objective of communication?
- A) Persuasion
- B) Information exchange
- C) Entertainment
- D) Confusion
3. Non-verbal communication includes all of the following EXCEPT:
- A) Gestures
- B) Eye contact
- C) Written texts
- D) Body language
4. Which of the following is a common barrier to effective communication?
- A) Feedback
- B) Active listening
- C) Jargon
- D) Clarity in message
5. What is essential for avoiding plagiarism in academic writing?
- A) Using synonyms for all technical terms
- B) Providing in-text citations and a referencing list
- C) Writing in the first person
- D) Including as many quotes as possible
Question 2: State if the following statements are True/False (10 Marks)
2.1 The effectiveness of communication can be measured by the receiver's response. ?
2.2 Non-verbal communication is less important than verbal communication.?
2.3 Academic writing should avoid personal pronouns.
2.4 . The context or situation does not significantly impact the communication process. ?
2.5 It's acceptable to use informal language in academic writing as long as the message is clear. ?
Question 3: Structured Questions (30 Marks)
3.1. How can we understand the neglected skill of listening more deeply, what are the key reasons to enhance our listening abilities, and what steps can be taken to become a proficient listener, including an overview of the importance of listening in human interaction?
3.2 Mention 5 examples of nonverbal communication and explain its significant to education ?
3.3 Regarding telephone communication, what are some common issues faced, and what guidelines can be followed to ensure effective and courteous communication, including the roles of switchboard operators, voicemail etiquette, and mobile phone manners?
3.4 Provide 3 examples of visual aids to enhance a presentation or speech?
1. Which of the following is NOT a component of the communication process?
- A) Sender
- B) Message
- C) Noise
- D) Color
2. What is the primary objective of communication?
- A) Persuasion
- B) Information exchange
- C) Entertainment
- D) Confusion
3. Non-verbal communication includes all of the following EXCEPT:
- A) Gestures
- B) Eye contact
- C) Written texts
- D) Body language
4. Which of the following is a common barrier to effective communication?
- A) Feedback
- B) Active listening
- C) Jargon
- D) Clarity in message
5. What is essential for avoiding plagiarism in academic writing?
- A) Using synonyms for all technical terms
- B) Providing in-text citations and a referencing list
- C) Writing in the first person
- D) Including as many quotes as possible
Question 2: State if the following statements are True/False (10 Marks)
2.1 The effectiveness of communication can be measured by the receiver's response. ?
2.2 Non-verbal communication is less important than verbal communication.?
2.3 Academic writing should avoid personal pronouns.
2.4 . The context or situation does not significantly impact the communication process. ?
2.5 It's acceptable to use informal language in academic writing as long as the message is clear. ?
Question 3: Structured Questions (30 Marks)
3.1. How can we understand the neglected skill of listening more deeply, what are the key reasons to enhance our listening abilities, and what steps can be taken to become a proficient listener, including an overview of the importance of listening in human interaction?
3.2 Mention 5 examples of nonverbal communication and explain its significant to education ?
3.3 Regarding telephone communication, what are some common issues faced, and what guidelines can be followed to ensure effective and courteous communication, including the roles of switchboard operators, voicemail etiquette, and mobile phone manners?
3.4 Provide 3 examples of visual aids to enhance a presentation or speech?
1 view
1 view
1 answer
Sort By
ChatGPT
Mar 13
Business communications refer to the exchange of information within an organization or between different organizations for the purpose of conducting business activities. This can include verbal communication, written communication, electronic communication, and non-verbal communication. Effective business communication is essential for the success of any organization as it helps to convey important messages, build relationships, and facilitate decision-making. Some common forms of business communication include emails, memos, reports, meetings, presentations, and phone calls. It is important for businesses to have clear and efficient communication channels in place to ensure that information is shared accurately and in a timely manner.
-1
