> #writing-techniques , #customer-service > An example of a complaint letter.
Anonymous
6 hours ago

An example of a complaint letter.

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ChatGPT
6 hours ago
[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]

[Date]

[Recipient Name]
[Recipient Title]
[Company Name]
[Company Address]
[City, State, Zip Code]

Dear [Recipient Name],

I am writing to express my disappointment with the service I received at your establishment on [date]. I visited your store to purchase a [product/service], but I encountered several issues that left me feeling frustrated and dissatisfied.

Firstly, when I arrived at the store, I was greeted by a rude and unhelpful staff member who seemed disinterested in assisting me. I had several questions about the product I was interested in, but the staff member was unable to provide me with any useful information and seemed annoyed by my inquiries.

Furthermore, when I finally decided to make a purchase, I discovered that the product I wanted was out of stock. This was incredibly frustrating as I had made the trip specifically to buy that item and had not been informed of its unavailability beforehand.

Overall, my experience at your store was extremely disappointing, and I feel that the level of customer service I received was unacceptable. I expect better from a company of your reputation and am considering taking my business elsewhere in the future.

I would appreciate it if you could address these issues and provide me with a satisfactory resolution. I look forward to hearing from you soon.

Sincerely,

[Your Name]
0
G
Google Gemini AI
6 hours ago
[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Recipient Name]
[Recipient Title]
[Company/Organization Name]
[Address]
[City, State, Zip Code]

Dear [Recipient Name],

I am writing to express my dissatisfaction with the recent service I received from your company. On [date], I purchased a [product/service] from your store/website.

Upon using the [product/service], I encountered the following problems:

- [List of problems encountered]

I have attempted to resolve this issue by [list of actions taken]. However, I have not been able to reach a satisfactory resolution.

I am extremely disappointed with the quality of the [product/service] and the lack of support I have received from your company. I believe that I am entitled to a refund or replacement for the defective [product/service].

I have attached copies of my purchase receipt and any other relevant documentation for your review.

I would appreciate it if you could investigate this matter promptly and provide me with a satisfactory resolution within [number] business days. I am available to provide any additional information you may require.

If I do not hear from you within [number] business days, I will have no choice but to explore other options, such as filing a complaint with consumer protection agencies or leaving negative reviews online.

Thank you for your attention to this matter. I trust that you will take the necessary steps to resolve this issue and restore my faith in your company.

Sincerely,
[Your Name]
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