3 well expectations of how passengers should be treated on road transport? ?

1. Passengers should be treated with respect and courtesy by the transport staff. This includes being greeted warmly, having their questions answered promptly, and being assisted with any concerns or issues they may have during their journey.

2. Passengers should be provided with a safe and comfortable environment while traveling on road transport. This includes ensuring that the vehicle is clean and well-maintained, that safety measures are in place, and that passengers are informed of any potential hazards or delays.

3. Passengers should be treated fairly and equitably in terms of ticketing, seating, and any other services provided by the transport company. This includes ensuring that all passengers have equal access to amenities and services, and that any complaints or grievances are addressed promptly and fairly.

1. Courtesy and Respect: Passengers expect to be treated with courtesy and respect by drivers and other staff. This includes being greeted politely, being helped with luggage, and being provided with clear and accurate information about the trip.

2. Safety and Security: Passengers expect to travel in a safe and secure environment. This includes being transported in a well-maintained vehicle, being driven by a qualified and experienced driver, and being protected from theft, assault, and other threats.

3. Comfort and Convenience: Passengers expect to travel in a comfortable and convenient environment. This includes having access to clean and comfortable seating, adequate lighting and ventilation, and amenities such as Wi-Fi, charging stations, and food and beverage service.