2 examples of how poor stock receiving and handling practices can affect customer satisfaction ?

1. Incorrect or damaged products being received and stocked can result in customers receiving the wrong items or items that are not in good condition. This can lead to frustration and dissatisfaction among customers who were expecting a certain product or quality.

2. Poor stock handling practices, such as mishandling fragile items or storing products in unsanitary conditions, can result in customers receiving damaged or contaminated goods. This can lead to negative reviews, returns, and loss of trust in the company, ultimately affecting customer satisfaction.

1. Damaged or Spoiled Goods:

- Inefficient receiving processes can lead to mishandling and damage of goods during unloading and storage.
- Poor inventory management and handling can result in spoiled or expired products reaching customers, which can cause food safety concerns and dissatisfaction.

2. Delays and Shortages:

- Inaccurate receiving documentation or delays in processing can hinder timely delivery to customers.
- Poor coordination between receiving and storage operations can lead to stock shortages, resulting in customers being unable to purchase the desired products. Delays and shortages can frustrate customers and damage their trust in the business.